Privacy Policy
Privacy Policy for Shahan Rising Enterprises
Shahan Rising Enterprises respects your personal data and values your privacy and confidentiality. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (collectively referred to as the “Platform” or “Services”).
Consent
By using our Platform, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, disclosure, and processing of your personal data in accordance with the terms described here.
1. The Personal Data We Collect
We do not collect excessive information like large e-commerce platforms; instead, we only collect the essential data necessary to provide our Services effectively.
Data You Provide to Us
Identity and Profile Data: Your name, gender, username, password, email address, and telephone number.
Account and Transaction Data: Delivery/billing address, order details, and payment information (such as credit card/bank details securely stored with your payment service provider).
Marketing and Communications Data: Your marketing preferences and history of communication with us (e.g., chat, email).
Location Data: Necessary location details for delivery purposes.
Data We Collect Automatically
Computer Data: When you use our Platform, our servers automatically record certain information such as IP address, date and time of access, device type, browser type, and browsing behavior.
Cookies: We use cookies and similar technologies to enhance your user experience (e.g., keeping items in your shopping cart). You can manage or delete cookies through your browser settings.
How We Obtain Your Personal Data
We collect your personal data when you
Browse our website.
Create an account with us.
Place an order or make a payment.
Subscribe to our publications or marketing materials.
Contact our customer service representatives.
2. Use and Disclosure of Your Personal Data
We use your personal data only for the following purposes:
I. For Store Operations and Service Delivery
To process and deliver your orders (we may share your information with logistics partners).
To manage and maintain your account.
To respond to your queries, feedback, and disputes.
To verify and process payment transactions (we may share details with payment service providers).
II. For Business Improvement and Legal Purposes
To improve user experience and customize the Platform layout.
For statistics, research, and analysis to enhance our Services.
To prevent or investigate violations of our Terms of Use or any unlawful activity.
To comply with legal and regulatory obligations.
III. For Marketing and Advertising
To send you marketing or promotional information about our products and services, only if you have given consent.
Disclosure of Personal Data
We may share your personal data with:
Service Providers: Such as logistics and shipping partners, payment processors, IT service providers, and customer support teams.
Legal Authorities: When required by law or to protect our legal rights.
3. Key Rights and Responsibilities
Accuracy of Data: It is your responsibility to ensure that the personal data you provide is accurate, complete, and up to date. You can update your details anytime in your account settings.
Withdrawal of Consent: You can unsubscribe from marketing communications at any time. If you withdraw full consent for the use of your personal data, some Services may no longer be available to you.
Minors: We do not knowingly collect personal data from minors. If you are underage, please use our Platform only under the supervision of a parent or legal guardian.
4. Security and Retention
Security Measures: We use appropriate administrative, physical, and technical safeguards to protect your personal data from unauthorized access. However, please note that data transmission over the Internet is never completely secure.
Retention: We retain your personal data only for as long as permitted by law or as necessary for the purpose for which it was collected.
5. Governing Law and Contact Us
Governing Law: This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Contact Us:
For any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info.shahanrising.int@gmail.com